Shipping policy

Shipping Policy

Thank you for shopping with Sonder.

Order Processing

Orders are processed within 1–5 business days after purchase. Once your order has been processed and shipped, you will receive a confirmation email with tracking information.

Shipping Times

Estimated shipping times are: 7–15 business days

Shipping times are estimates and may vary due to carrier delays, customs processing, weather conditions, or high order volume.

Order Tracking

Once your order has shipped, tracking information will be sent to the email address provided at checkout. Please allow 2–5 business days for tracking updates to appear.

Incorrect Address Information

Customers are responsible for providing accurate shipping information. Sonder is not responsible for orders shipped to incorrectly entered addresses.

Delayed or Lost Packages

If your package is significantly delayed or appears lost, please contact us and we will work with the shipping carrier to resolve the issue.

Contact

For shipping questions, please contact:

Email: sondersociety.us@gmail.com