Refund policy
Refund & Return Policy
Thank you for shopping with Sonder.
Returns
We do not accept returns. However, if your item arrives damaged, defective, incorrect, or does not arrive, please contact us within 7 days and we will provide a replacement or refund.
Order Cancellations
Orders may be canceled within 12 hours of purchase. Once an order has entered processing, it cannot be canceled.
Contact Us
For return and refund questions, please contact: