Refund policy
Thank you for shopping with Sonder.
30-Day Returns
We accept returns within 30 days of the delivery date.
To be eligible for a return, your item must be:
- Unworn
- Unwashed
- Undamaged
- In its original condition with all original tags (if applicable)
Items that show signs of wear, washing, stains, odors, or damage are not eligible for a refund.
Refunds
Once we receive and inspect your returned item, we will notify you of the status of your refund.
Order Cancellations
Orders may be canceled within 12 hours of purchase. Once an order has entered processing, it cannot be canceled.
Contact Us
For return and refund questions, please contact: